Receiving Orders

When a guest places an order, it appears instantly on your orders dashboard.

Real-Time Updates

Orders appear in real-time — no need to refresh the page. You'll see:

Table number — Which table placed the order
Items ordered — Full list with quantities
Order time — When the order was submitted
Total amount — Sum of all items

Notifications

tableQ can notify you of new orders through:

Sound alerts — Audio notification when a new order arrives
Push notifications — Browser push notifications (if supported by your browser and you allow notifications)

Note: On some devices (especially iPhone/iPad), push notifications may require adding the site to your Home Screen.

Buttons and icons on the orders dashboard

At the top of the orders board you’ll find:

Search — filters orders by table number, order number, or item name
Sound (speaker icon) — turns sound alerts on/off
Push (bell icon) — enables/disables push notifications for this browser

On each order you can:

Advance status (main button) — moves the order forward (e.g. New → Preparing → …)
Cancel (red button) — cancels the order

When an order is Delivered, you’ll also see:

Move table (swap icon) — opens a side sheet with all tables so you can move the entire session to another table
Print — prints the bill using your browser print dialog
Pay — opens a payment sheet to record payments
Close table — closes the table session (the “bill”)

Move Table

Guests sometimes change seats after ordering. Instead of cancelling orders, you can move the whole session (and every order it contains — including ones that are still being prepared) to a different table.

On a delivered order card, click the swap icon next to the table number.
A side sheet opens with all your tables, grouped by zone.
Tables that already have an active session are marked with an “Active session” badge so you know they’re in use.
Click a table to move the session. If the target already has a session, the two are merged and the original session is removed.

The change applies to every order in the session (pending, preparing, ready and delivered) and updates on every staff dashboard in real time.

Staff Orders

Staff members can also create orders manually through the New Order feature in the sidebar. This is useful for phone orders, walk-in customers, or orders that couldn't be placed via QR code.