Order Statuses
Every order in tableQ goes through a series of statuses that reflect its current state.
Status Flow
New → Preparing → Ready → Delivered
↘ Cancelled
Status Descriptions
| Status | Description |
|---|---|
| New | Order just received, waiting to be acknowledged |
| Preparing | Kitchen/bar is working on the order |
| Ready | Order is ready to be served |
| Delivered | Order has been delivered to the table |
| Cancelled | Order was cancelled |
Note: Internal system statuses are
pending,preparing,ready,delivered,cancelled.
Board Layout Options
Configure how statuses are displayed in Settings → Restaurant Settings:
- 4 Columns — New, Preparing, Ready, Delivered
- 3 Columns — New, Preparing, Delivered
- 2 Columns — New, Delivered
With 2 or 3 columns, the app may skip intermediate steps (e.g. Ready) to keep the workflow faster.