Beyond QR ordering: order management system for your team

Most people think of QR ordering as something guests use on their phones. They scan a code, open the menu and send an order straight to the bar or kitchen. That is an important part of tableQ, but it is only half of the story.

tableQ also works as a lightweight order management layer for your staff and for the owner. It gives everyone the same live picture of what is happening at each table without trying to replace your existing POS or payment setup.

One system for guests and staff

With tableQ, orders do not have to come only from QR codes. Your team can open the same table view on a phone, tablet or computer and enter orders on behalf of guests.

That means you can still offer full service for guests who prefer to talk to a waiter, while keeping all tickets in one system. No more handwritten notes, re‑typing into a different terminal or losing track of who ordered what.

Staff ordering from phone or computer

Each staff member can log in to tableQ and:

• open any active table and add new items to the order
• start a new tab even if the guest never scans a QR code
• send tickets directly to the bar or kitchen printers or screens

Orders appear instantly on the production side, so your bar and kitchen always see the latest changes. This reduces errors and speeds up service during busy shifts.

Clear overview of open tabs

For owners and managers, tableQ works as a live overview of the floor. You can see:

• which tables are open and what they have ordered
• how long each tab has been open
• which orders are waiting to be prepared or served

Because both guest orders and staff‑entered orders flow into the same dashboard, you always have a single source of truth for what is happening in the venue.

Partial payments without doing the math in your head

In real life, groups rarely pay in one simple transaction. Some guests leave earlier, some pay only for their own drinks, others split the main course. tableQ helps staff keep control over this without handling the payment itself.

When part of the bill is paid at your POS or terminal, staff can mark specific items as paid inside tableQ and leave the rest of the order open. The system then shows clearly which items are already settled and which are still unpaid.

This makes it much easier to handle split bills and partial payments while still using your existing payment hardware and gateways.

Not a POS – and that is a feature

tableQ does not process card transactions and does not try to replace your POS system. Instead, it sits in front of it as a flexible order and table management layer.

You keep your current way of charging guests, printing fiscal receipts and closing checks. tableQ helps you capture orders from guests and staff, keep them organised and make sure nothing gets lost between the table, the bar and the kitchen.

Flexible workflows for different venues

Because orders can come from QR codes or from staff devices, you can choose the workflow that fits your venue best:

• modern bar where most guests order via QR and staff only step in when needed
• mixed service restaurant where some tables use QR and others are handled completely by servers
• more traditional venue that wants digital order management for staff, but is not ready to offer QR ordering to guests yet

In every case, tableQ gives you a clear, shared overview of orders and tables without forcing you to change your existing POS or payment setup.

If you want to see how this works in practice, take a look at our article about what a QR ordering system is for bars and restaurants and the benefits of QR ordering for restaurants and bars, then try a quick demo of tableQ from the perspective of your team and your guests.