tableQ Docs

Order Statuses

Every order in tableQ goes through a series of statuses that reflect its current state.

Status Flow

New → Preparing → Ready → Delivered
                           ↘ Cancelled

Status Descriptions

StatusDescription
NewOrder just received, waiting to be acknowledged
PreparingKitchen/bar is working on the order
ReadyOrder is ready to be served
DeliveredOrder has been delivered to the table
CancelledOrder was cancelled

Note: Internal system statuses are pending, preparing, ready, delivered, cancelled.

Board Layout Options

Configure how statuses are displayed in Settings → Restaurant Settings:

  • 4 Columns — New, Preparing, Ready, Delivered
  • 3 Columns — New, Preparing, Delivered
  • 2 Columns — New, Delivered

With 2 or 3 columns, the app may skip intermediate steps (e.g. Ready) to keep the workflow faster.

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